Terms of Service
Last Updated: January 2024
These Terms of Service govern your use of MSS Trailers website and services. By accessing our website or making a purchase, you agree to be bound by these terms. If you disagree with any part, you must not use our services.
1. Definitions
Refers to MSS Trailers, located at 100 W Thomas P Echols Ln, Shepherdsville, KY 40165, United States.
Refers to the individual or entity accessing our website or purchasing our products.
Trailer hitches, couplings, towing accessories, and related equipment sold by MSS Trailers.
Our website, e-commerce platform, customer support, and related services.
2. Eligibility & Account
You must be at least 18 years old to purchase from MSS Trailers. By making a purchase, you represent that you are of legal age and have the authority to enter into this agreement.
- You are responsible for maintaining the confidentiality of your account credentials
- All information provided during registration must be accurate and complete
- You agree to notify us immediately of any unauthorized use of your account
- We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion
3. Products & Purchases
All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice.
- Order Acceptance: Your order constitutes an offer to purchase. Acceptance occurs when we ship the product
- Product Information: We make every effort to display accurate product information, but errors may occur
- Vehicle Compatibility: It is your responsibility to verify product compatibility with your vehicle
- Shipping: Delivery times are estimates. We are not liable for delays caused by carriers or customs
- Taxes: You are responsible for all applicable sales, use, and customs duties
4. Payment Terms
We accept major credit cards and other payment methods as indicated on our website. All payments are processed securely through encrypted connections.
By providing payment information, you authorize us to charge the specified amount. If your payment method is declined, we may cancel your order. Repeated failed payments may result in account suspension.
5. Warranty & Liability
5.1 Product Warranty
Our products come with a 2-year limited warranty against manufacturing defects. The warranty does not cover:
- Improper installation or misuse
- Normal wear and tear
- Damage from accidents, overloading, or improper maintenance
- Products modified or repaired by unauthorized parties
5.2 Limitation of Liability
Towing involves significant risk. MSS Trailers shall not be liable for any damages, injuries, or losses resulting from improper installation, overloading, or misuse of our products. It is your responsibility to follow all installation instructions, weight ratings, and safety guidelines.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is our property or licensed to us and protected by intellectual property laws.
- You may not reproduce, distribute, or create derivative works without our permission
- The "MSS Trailers" name and logo are registered trademarks
- Product names and designs may be protected by patents or trademarks
7. User Conduct
You agree not to use our services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit viruses or malicious code
- Attempt to gain unauthorized access to our systems
- Harass, threaten, or defraud other users or our staff
8. Termination
We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
9. Governing Law
These Terms shall be governed by the laws of the State of Kentucky, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Bullitt County, Kentucky.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
11. Contact Information
100 W Thomas P Echols Ln
Shepherdsville, KY 40165
United States
Sat-Sun: 10:00 - 16:00 EST
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and MSS Trailers regarding our services and supersede all prior agreements.